Terms of Service - Trainer Centric

Effective Date: [5th July 2023]

These Terms of Service (“Terms”) govern your use of our corporate training blog site (“Site”) and any online paid and free courses (“Courses”) offered on the Site. By accessing or using our Site and Courses, you agree to these Terms. Please read them carefully.

Use of Site and Courses:

Eligibility: You must be at least 18 years old or the age of majority in your jurisdiction to access and use the Site and Courses. By using the Site and Courses, you represent and warrant that you meet the eligibility criteria.
User Account: In order to access certain features or enroll in Courses, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any of the following prohibited activities:

Violating any applicable laws or regulations.
Impersonating any person or entity or falsely stating or misrepresenting your affiliation with a person or entity.
Interfering with or disrupting the functionality of the Site or Courses.
Uploading or transmitting any malicious code, viruses, or harmful content.
Engaging in any activity that could damage, disable, or impair our servers or networks.
Collecting or harvesting any personally identifiable information from the Site or Courses without proper authorization.

Intellectual Property:

a. Ownership: The Site and Courses, including all content, materials, trademarks, and copyrights, are owned or licensed by us. You acknowledge that you do not acquire any ownership rights by using the Site or Courses.

b. Limited License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site and Courses for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.

Fees and Payments

a. Course Fees: Some Courses may require payment of fees. The fees, payment terms, and refund policies for each Course will be specified on the Site. By enrolling in a paid Course, you agree to pay the applicable fees.

b. Payment Information: If you make a payment on the Site, you represent and warrant that you are authorized to use the payment method and that the payment information provided is accurate and complete.

c. Taxes: You are responsible for any applicable taxes or duties associated with your purchase or use of the Courses.

Refund Policy

We strive to provide a satisfying experience for our users. This Refund Policy outlines our guidelines for refunds regarding the online paid Courses offered on TrainerCentric.

7-Day Full Refund: We offer a 7-day full refund period for our paid Courses, starting from the date of purchase. If you are unsatisfied with a Course within the first 7 days, you may request a full refund. To initiate a refund, please contact our support team at [insert contact email] within the 7-day period, providing your purchase details and the reason for your refund request. We will review your request and process the refund if it meets the eligibility criteria.
No Refunds after 7 Days: After the initial 7-day refund period has elapsed, we do not provide refunds for any paid Courses. Once the refund period expires, all purchases are considered final.
Course Completion: If you have completed a Course or a significant portion of it, we will not offer a refund, regardless of the time elapsed since the purchase.
Unauthorized Purchases or Fraudulent Activity: If we identify any unauthorized purchases or fraudulent activity associated with your account, we reserve the right to suspend or terminate your access to the Site and Courses without providing a refund.
Technical Issues: If you encounter technical issues that prevent you from accessing or completing a Course, please contact our support team. We will make reasonable efforts to resolve the issue and provide alternative access or assistance. If we are unable to resolve the technical issue, we may consider a refund on a case-by-case basis.
Discretionary Refunds: In exceptional circumstances, we may exercise our discretion to grant refunds outside the stated refund policy. However, any such refunds are not guaranteed and will be assessed on a case-by-case basis.
Communication and Refund Process: All refund requests must be submitted in writing via email to our support team at trainercentric@gmail.com. Please include your purchase details, including order number and the reason for your refund request. We will review your request promptly and respond to you regarding the status of your refund. Please note that our response time may vary from 7 days to 30 days based on the case-to-case scenarios.
Changes to the Refund Policy: We reserve the right to modify or update this Refund Policy at any time without prior notice. Any changes to the Refund Policy will be posted on the Site.

Please note that this Refund Policy applies only to the paid Courses offered on our Site and does not cover any third-party products or services.

Disclaimers and Limitation of Liability:

Site and Courses: The Site and Courses are provided on an “as is” and “as available” basis. We do not guarantee the availability, accuracy, or completeness of the Site or Courses. Your use of the Site and Courses is at your own risk.
Third-Party Content: The Site and Courses may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or availability of these third-party sites. Your interactions with third-party sites are solely between you and the third party.
Limitation of Liability: To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or Courses.

Indemnification:

You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including attorneys’ fees) arising out of or in connection with your use of the Site or Courses, your violation of these Terms, or your violation of any applicable laws or regulations.

Termination:

We may suspend or terminate your access to the Site or Courses at any time, with or without cause and without prior notice. Upon termination, these Terms will continue to apply to any obligations or liabilities incurred before the termination. Once terminated, the account may not be restored or you may not use the same login information anymore on the website. Please note that you will lose access to all the previously purchased course and certificates for which we will not be providing any refunds.

Governing Law and Dispute Resolution:

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Government of India, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of supreme court of India. The arbitration shall take place in Hyderabad, India. Any arbitration award may be entered as a judgment in any court of competent jurisdiction.

Modifications:

We reserve the right to modify or update these Terms at any time by posting the revised Terms on the Site. Your continued use of the Site or Courses after any changes indicates your acceptance of the modified Terms.

Contact Us:

If you have any questions, concerns, or requests regarding these Terms, please contact us at trainercentric@gmail.com. Please note that it may take us 24 hours to 7 days before replying to your enquiry depending the nature of your query and the intensity.