Position: Communication Trainer

Location: All Over India / Remote

Role: Contractual (5months)

Compensation: Best in the industry

About TrainerCentric:

TrainerCentric is a trusted name in corporate training. We specialize in enhancing the communication, process, and technical skills of individuals and teams across diverse industries. Our commitment to delivering value and excellence is unwavering, making us the preferred choice for companies seeking comprehensive training solutions.

Key Responsibilities:

As a Communication Trainer, you will play a pivotal role in equipping professionals with the skills they need to excel in their roles. Your responsibilities will include:

• Conducting training sessions on various aspects of communication, including verbal and written communication, interpersonal skills, and presentation techniques.
• Designing and delivering engaging training modules, workshops, and courses tailored to the unique needs of our clients.
• Assessing the communication skills of participants and providing constructive feedback for improvement.
• Collaborating with clients to understand their specific training needs and customize programs accordingly.
• Staying updated on industry trends and best practices in communication to ensure the relevance and effectiveness of training programs.
• Creating a positive and inclusive learning environment that encourages participants to actively engage in the training process.
• Monitoring and evaluating the effectiveness of training programs, and making necessary adjustments for continuous improvement.

Qualifications:

• Proven experience as a Communication Trainer or similar role, with a strong background in communication, public speaking, or related fields.
• Excellent presentation and facilitation skills, with the ability to engage and inspire participants.
• Strong communication and interpersonal skills, with the ability to work collaboratively with clients and internal teams.
• Knowledge of instructional design principles and the ability to create effective training materials.
• Flexibility and adaptability to tailor training programs to diverse industries and client needs.
• Strong organizational and time management skills, with the ability to handle multiple training sessions and projects concurrently.

How to Apply:

If you’re passionate about empowering individuals and teams with exceptional communication skills, we want to hear from you. Please send your resume and a cover letter outlining your relevant experience to trainercentric@gmail.com or carrers@trainercentric.com. Join TrainerCentric and be a part of a team dedicated to excellence in corporate training.

Join us in making a difference in the world of communication, one professional at a time. Your expertise can transform careers and enhance businesses. Come and be part of TrainerCentric’s journey to training excellence.

Job Title: Remote Communication Trainer

Company: TrainerCentric (Verbal Vantage Training Solutions Private Limited)

Location: Remote

Position Type: Contract (5 months)

About Us: At TrainerCentric, we believe that effective training is more than just imparting knowledge – it’s about engaging learners, fostering a culture of continuous learning, and delivering measurable results. That’s why all of our training programs are designed with these principles in mind, incorporating the latest best practices and methodologies to ensure that every learner gets the most out of their training experience.

Job Description: As a Remote Communication Trainer, you will play a crucial role in ensuring that the call center agents possess the necessary communication skills to deliver outstanding service to our clients’ customers. You will be responsible for training agents on various aspects of communication, including voice, accent, tone, and language proficiency.

Key Responsibilities:

1. Develop and deliver comprehensive training programs to enhance agents’ communication skills.
2. Conduct assessments to identify agents’ strengths and areas for improvement in communication.
3. Design and implement customized training modules tailored to the specific needs of our international clients.
4. Provide individual coaching and feedback to agents to help them improve their communication skills.
5. Collaborate with internal stakeholders, such as quality assurance teams and operations managers, to address communication-related performance issues.
6. Stay updated on industry trends and best practices in communication training to continuously improve training programs.
7. Monitor and evaluate the effectiveness of training initiatives through metrics and feedback mechanisms.
8. Develop and maintain training materials, including presentations, handouts, and multimedia resources.
9. Support new hire onboarding by delivering orientation sessions on communication standards and expectations.
10. Serve as a subject matter expert on communication-related topics and provide guidance to colleagues as needed.

Qualifications:

• Bachelor’s degree in Communication, Linguistics, Education, or a related field.
• Previous experience in training or coaching in a call center or customer service environment is highly desirable.
• Strong understanding of voice and accent training techniques, including phonetics and pronunciation.
• Excellent verbal and written communication skills in English, with proficiency in additional languages being a plus.
• Ability to work effectively in a remote environment and deliver engaging training sessions through virtual platforms.
• Exceptional interpersonal skills with the ability to build rapport and establish credibility with diverse groups of learners.
• Detail-oriented with strong organizational and time management skills.
• Flexibility to adapt to changing priorities and deadlines in a fast-paced environment.
• Proficiency in using virtual communication tools such as video conferencing software and learning management systems.

Benefits:

• Competitive compensation package
• Fixed work schedule
• Opportunity to work remotely from anywhere
• Gain valuable experience in communication training within a global context
• Collaborate with a dynamic and diverse team of professionals
• Enhance your skills in virtual training delivery and communication coaching
• Contribute to the success of leading international clients
• Potential for contract renewal and future opportunities with TrainerCentric

Our Awesome Work Culture at Trainercentric

At TrainerCentric, we pride ourselves on fostering an exceptional work culture that prioritizes collaboration, innovation, and employee well-being. Here’s what makes our work culture truly awesome:

Inclusive Environment: We believe that diversity is our strength, and we celebrate the unique perspectives and backgrounds of our team members. Everyone is valued and respected for their contributions, creating an inclusive and supportive work environment.

Open Communication: Transparency and open communication are at the heart of our culture. We encourage feedback at all levels and provide opportunities for employees to voice their ideas, concerns, and suggestions. This promotes a culture of trust and empowers individuals to contribute to our collective success.

Continuous Learning: Learning never stops at [Company Name]. We are committed to providing opportunities for professional growth and development through training programs, workshops, and access to resources. Whether you’re a seasoned expert or just starting your career, there’s always room to learn and grow.

Collaborative Spirit: Collaboration is key to our success. We believe in the power of teamwork and collaboration to tackle challenges, generate creative solutions, and achieve our goals. We work together across departments and disciplines, leveraging each other’s strengths to deliver exceptional results for our clients.

Celebration of Achievements: We believe in recognizing and celebrating achievements, both big and small. Whether it’s meeting a project deadline, reaching a milestone, or going above and beyond to help a colleague, we take the time to acknowledge and appreciate each other’s efforts.

Fun and Social Activities: Work should also be fun! We organize regular social events, team-building activities, and celebrations to foster camaraderie and create memorable experiences for our team members. From virtual happy hours to team outings, there’s always something exciting happening at TrainerCentric.

How to Apply: If you are passionate about helping others develop their communication skills and thrive in a remote work environment, we encourage you to apply for the Remote Communication Trainer position at TrainerCentric. Please submit your resume and a cover letter outlining your qualifications and relevant experience to carrers@trainercentric.com or trainercentric@gmail.com. We look forward to hearing from you!

TrainerCentric is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.